Party Supplies - Birthday, Unicorn, Peppa Pig, Graduation at Wholesale Party Supplies Party Supplies - Birthday, Unicorn, Peppa Pig, Graduation at Wholesale Party Supplies

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  • Product Questions: What Size Should I Select?
    Answer:   If a costume is offered in multiple sizes, you will be required to select your size on the item's description page before proceeding. Standard sized ...
  • Shipping: What countries do you ship to?
    Answer:   We currently ship to the United States, Canada, Australia, and New Zealand. We are constantly expanding our shipping destinations, so please check back soon. ...
  • Shipping: Shipping Information & Rates
    Answer: *Please note, we are currently only shipping to: United States Canada Australia New Zealand U.S. Shipping Rates    Shipping Method Shipping Cost Additional Cost Economy*2-10 Business Days $7.99 Minimum   Expedited1-7 Business Days $9.99 Minimum $0.99 for each additional ...
  • Shipping: When Can I Expect My International Order?
    Answer: We ask that you please allow the entire delivery window for your order to arrive to you. Please be advised that the package is on ...
  • Shipping: Why do Standard Shipping and Expedited Shipping Provide the Same Delivery Date?
    Answer:   Depending on where you're located in regards to our distribution center, the less expensive shipping option may ensure delivery just as fast, if not faster, ...
  • Shipping: Which shipping carriers do you use?
    Answer: Domestic Our primary carrier for Expedited Ground (ground), Premium Guaranteed (1 business day), and 2 Day Express (2 business day) air shipments within the 48 Continental US. For Alaska, ...
  • Shipping: How long will it take for my order to arrive?
    Answer:   Orders received by 1:00 PM EST Monday-Friday will be shipped out on the same day. Next-day and 2nd-day services are available. However, transit times vary ...
  • Shipping: How are Shipping & Handling charges calculated?
    Answer:   All individual unit item weights are rounded up to the nearest pound for calculating shipping charges. ...
  • Shipping: Why Is my Tracking Information Not Updating?
    Answer:   Tracking information does not show up immediately after an order is shipped out, please wait until after 9pm EST for tracking to show up. ...
  • Shipping: What methods of shipping do you offer to APO/FPO addresses?
    Answer: Shipping & Handling Rates to APO/FPO addresses ORDERS Received BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground $14.99 Minimum $0.95 for each additional lb ...
  • Shipping: What methods of shipping do you offer to Hawaii?
    Answer:   Shipping & Handling Rates to Hawaii ORDERS Received BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each additional ...
  • Shipping: What methods of shipping do you offer to Alaska?
    Answer: Shipping & Handling Rates to Alaska ORDERS RECIEVED BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each additional ...
  • Shipping: When will my order arrive?
    Answer:   The estimated delivery date is largely dependent upon the shipping method that was selected when the order was placed. Please use your order confirmation number ...
  • Shipping: What methods of shipping do you offer to Guam?
    Answer: Shipping & Handling Rates to Guam ORDERS Received BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each additional ...
  • Shipping: Does choosing Premium Guaranteed mean my order will arrive tomorrow?
    Answer:   Orders received by 1:00 PM EST Monday-Friday will ship the same day. If you selected Premium Guaranteed as your preferred method of shipping and your ...
  • Shipping: What methods of shipping do you offer to Puerto Rico?
    Answer: Shipping & Handling Rates to Puerto Rico ORDERS Received BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each ...
  • Shipping: Do you deliver to P.O. Boxes?
    Answer:   DomesticYes, we can ship your order to a Post Office Box. In the United States we ship your package via USPS.  Please note that Economy Ground is the ...
  • Shipping: What is the difference between business and calendar day's with respect to shipping?
    Answer:   Business days are Monday-Friday, weekends and U.S. holidays not included. Shipping carriers can only deliver on business days in most locations. ...
  • Shipping: What happens if I refuse my package as a Domestic Customer ?
    Answer:   Please note that if you refuse your Domestic Order that you will be subject to a $15.00 fee for the return shipment fee. In addition, ...
  • Shipping: What methods of shipping do you offer to U.S. Virgin Islands?
    Answer: Shipping & Handling Rates to U.S. Virgin Islands ORDERS ReceivedBY 3:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each additional ...
  • Shipping: International Ordering
    Answer: What countries do you ship to? *Please note, we are currently only shipping to:  United States Australia Canada New Zealand   Shipping to Canada We deliver shipments to Canadian provinces within 2-8 business days ...
  • Shipping: How do I track my order?
    Answer: To track you order(s) please select one of the two options below: Registered Members: Your Email Address  Password Remember me on this computer. Don’t remember me on this computer.Sign In Guests: Required ...
  • Shipping: When will my order arrive to Australia?
    Answer:   It can take 6-15 business days to be delivered, or longer if there are any customs related delays. Unfortunately, we cannot be held responsible for ...
  • Shipping: I live in New Zealand. Will I owe any duties or taxes at the
    Answer:   All orders less than $60 USD are exempt from import duties and therefore will not be charged to your order during checkout. If your order ...
  • Shipping: I Never Received My Order. What Can I Do?
    Answer: We apologize if your order did not arrive within the estimated delivery times.   What You Can Do:   Look for tracking information in your shipping confirmation email, or log ...
  • Shipping: How much does it cost to ship to New Zealand ?
    Answer: The shipping cost to New Zealand is $15.99 USD for the first pound and $1.99 USD for each additional pound over the first pound. All ...
  • Shipping: I live in Australia. Will I owe any duties or taxes at time of delivery?
    Answer:   All orders less than $1000 AUD are exempt from VAT taxes and import duties. And therefore will not be charged to your order during checkout. If your ...
  • Shipping: When will my order arrive to New Zealand?
    Answer:   Orders shipped to New Zealand can take 6-15 business days to be delivered, or longer if there are any customs related delays. Unfortunately, we cannot ...
  • Shipping: I live in Canada. Will I owe any duties or taxes at time of delivery?
    Answer:   No, you should not be charged duty, tax or brokerage fees at the time of delivery. All of these fees are covered at checkout and ...
  • Payment Options: What credit/debit cards do you accept?
    Answer: What credit/debit cards do you accept? We accept Visa, Master Card, American Express, and Discover. ...
  • Payment Options: Do you accept PayPal?
    Answer:   Yes we do! You will be able to select PayPal as your pay method during checkout.   ...
  • Company Information: Do you have catalogs?
    Answer:   No, we do not have print catalogs. It is part of our commitment to continuously bring you the latest and greatest costumes in the industry. ...
  • Company Information: Wholesale Party Supplies - About Us
    Answer: Wholesale Party Supplies   Wholesale Party Supplies is the world's newest, and most exciting, party supply and decoration retailer. Wholesale Party Supplies is your year-round source for ...
  • Company Information: Contact Us
    Answer: For questions regarding a product or if your order was missing an item, arrived damaged, the delivery is delayed, or anything else that requires our ...
  • Returns: How Can I Return My Item?
    Answer: General Product Returns - Continental U.S. Items may only be returned, if they are unused and in new condition with original packaging within thirty (30) days ...
  • Returns: Under what conditions may I return an order?
    Answer:   You may return an order if you received your order and have determined that you need a different size, if you received your order and ...
  • Returns: When can I expect my refund?
    Answer:   It usually takes 10 - 14 business days to process your return once we receive it in our warehouse located in New Berlin, WI. Please note that we ...
  • Returns: Why will my return label not print ?
    Answer:   For Domestic U.S. Customers- After 30 days of reciept of your order, the return label will not longer be availble to print. You will be ...
  • Returns: How do I package an order for return?
    Answer:   Items may be returned in the same packaging they were received in, or if you choose to do so, you may return your item(s) in ...
  • Returns: Can I Return My Personalized Order?
    Answer:   We do not accept back items that were personalized. Please make sure that you proofread your item(s) before submitting the order to the web site. ...
  • Returns: I live in the continental United States. How do I print a return label?
    Answer:   You may visit www.costumepartyreturns.com to print out a FedEx return label within 30 days from the time you receive your order. We will not be able to ...
  • Returns: How do I return an item if I live outside of the continental United States?
    Answer:   GENERAL PRODUCT RETURNS - OUTSIDE OF THE CONTINENTAL UNITED STATES All orders shipped outside of the continental 48 states, you may still return your order to ...
  • Product Questions: Can I pick colors/characters for items available in an assortment?
    Answer:   All of our favors are  pre-packed and we can not select specific colors/items from the picture. ...
  • Product Questions: How do I personalize merchandise?
    Answer:   To personalize your item, please enter the text you would like to be printed onto your item into the empty dialog box being displayed on ...
  • Product Questions: How do I care for my wig?
    Answer: Storing your wig Keep the hair net on when you're storing the wig.  If it is a long wig, carefully curl up the long tail and tuck it ...
  • Product Questions: How do I care for my costume?
    Answer:   We do not recommend putting costumes in the washing machine or dryer. Please use a lint roller or lint shaver to remove dust and other superficial debris. ...
  • Order Information: Where is my confirmation email?
    Answer: Automated emails are sent when the order has been placed and again once the order has shipped. These emails may be redirected to your spam or ...
  • Order Information: How do I Enable Cookies?
    Answer:   We use cookies only to help identify you when you visit our store and to customize your experience. The cookies make your use of the ...
  • Order Information: How do I know if my order was confirmed and that you have received it?
    Answer:   Upon completing the checkout process, an order confirmation page will display, thanking you for your order. In addition, an order confirmation will be emailed to ...
  • Order Information: Will I be charged (Value Added Taxes) in Australia ?
    Answer:   Please be advised that all individual orders over $1000 USD will be charged 15% VAT (Value Added Tax). Note: If you would like to avoid VAT charges, ...
  • Order Information: What currency are your prices in?
    Answer:   All prices are shown in US Dollars, please note that we will be unable convert the prices to any other currencies as the market does ...
  • Order Information: Can You Remove the Invoice From the Package?
    Answer:   At this time we do not have the capability to send a gift receipt with an order or remove the pricing off of an invoice. ...
  • Order Information: Why can't I checkout?
    Answer:   If you are unable to checkout, it may be due to an issue with your payment or address. If no specific error message pops up, ...
  • Order Information: Will my credit card be charged when I place an order for a backordered item?
    Answer:   Yes, we will authorize your credit card and have your financial institution hold the funds for this order. Please note that it is possible that after ...
  • Using Your Account: How do I update my email address ?
    Answer:   To update you email address log into your account online and follow the steps below: Sign into you account Click on "Edit Email Settings" Enter in new email ...
  • Using Your Account: How do I log in?
    Answer:   1.) Click on "Log In" in the upper right hand corner of our home page, or click here. 2.) Enter your email address and password. 3.) Click on ...
  • Using Your Account: What do I do if I forgot my password?
    Answer:   1.) Go to https://www.wholesalepartysupplies.com/memberlogin.html 2.) Enter email address. 3.) Click on "I forgot my password" located just below the password field. 4.) At the next page, answer the secret ...
  • Using Your Account: How do I print a receipt or invoice?
    Answer: Please follow these steps to print a copy of your receipt.   Step 1) Enter your order number and billing zip/postal code and click on "Generate Receipt".Step 2) ...
  • Affiliate Program: Affiliate Program
    Answer: Share in the Success of Wholesale Party Supplies and Wholesale Party Supplies .com! Apply Now   Wholesalehalloweencostumes.com and WholesalePartySupplies.com were founded to give consumers the best possible selection ...
  • Unsubscribe: How do I unsubscribe from Newletter Emails?
    Answer: Enter your email in the field below and click unsubscribe to be removed from newsletter list.     To unsubscribe from the list, please enter your email address ...

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